Help
Short answers to the questions most people ask in their first week on CostLens. If you can't find what you need here, email [email protected] — a real person replies within a working day.
Help sections
§ FAQ
Frequently asked questions
Getting started, billing, team management, data handling, exports, and more.
§ Email
[email protected]
For anything the FAQ doesn't cover. Expect a reply from a real person within a working day.
First 20 minutes on CostLens
- Sign up. No card on the Free plan; only needed if you start Pro.
- Add your first subscription. Vendor, plan, cost, billing cycle, renewal date, owner.
- Add five more. You can always edit later; getting something in the ledger beats getting it perfect.
- Set a budget ceiling for at least one category (Engineering or Productivity are good starts).
- Invite a teammate if you're on Pro. Usually the founder and maybe an ops lead.
Most teams finish step 2 in under 10 minutes and have something useful in the ledger by the end of the first sitting.